State Farm® Insurance Agent B.J. Jordan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Andrea Harden Owen
July 11, 2025
5
out of
5
rating by Andrea Harden Owen
"Tim Dell has been so kind to help me with our claim. He has explained what to expect from the process. He has helped upload our documents and reached out on his end to get us an update when we did not hear back from our handler. He made sure we got a new handler so that we can keep our claim moving. I appreciate his willingness to help."
Jessie
July 11, 2025
5
out of
5
rating by Jessie
"Savannah has been so helpful this week with my claim. She has followed up with me many times without me having to reach out. Her customer service has been top notch! She is who I definitely will be requesting for in the future if I ever need anything."
Elizabeth Rice
July 10, 2025
5
out of
5
rating by Elizabeth Rice
"Best customer service, great people!! Tim helped me out with my apartment insurance today without any issues. I love this insurance company!! They are the best in Georgia. If you like the feeling that someone really cares about you BJ and his staff are perfect for you."
We responded:
"Elizabeth, thank you for your wonderful review. I'm glad to know that our team could assist you with your home and auto insurance needs and help you save money. We appreciate your kind words about our customer service and are always here to help with any future needs. - BJ Jordan - State Farm Insurance Agent, Grovetown, GA"
Jewel Wilson
July 7, 2025
5
out of
5
rating by Jewel Wilson
"The service that I received from Lakin was exceptional. She was professional, kind, courteous, and above all, she was patient with me."
We responded:
"Thank you for your review, Jewel! I'm happy to hear that Lakin provided you with such exceptional service. Her professionalism and kindness are truly valued in our office. If there's anything else we can assist you with, just let us know!"
Porcsha Huff
June 30, 2025
5
out of
5
rating by Porcsha Huff
"I had a wonderful experience working with Ms. Madi from BJ Jordan State Farm insurance. She was very professional, friendly, and took the time to find me an excellent quote that fit my needs and budget. I highly recommend her for anyone looking for great insurance service! Thank you again Ms. Madi!"
We responded:
"Thank you so much for sharing your experience with us, Porcsha! We’re truly glad to hear that our team was able to help you find coverage options that matched what you were looking for. It means a lot that you took the time to share these kind words. We appreciate your trust in us and are here anytime you have questions or need anything further. Thanks for being part of our community!"
Richard West
June 27, 2025
5
out of
5
rating by Richard West
"Lakien with State Farm she was so helpful and very informative. I have never purchased insurance that went so well and so smooth I would highly recommend Lakien to take care of all your insurance needs very professional."
We responded:
"Thank you for your review, Richard! I'm happy to hear that Lakien provided such helpful and informative service. It's wonderful to know that your insurance purchase went smoothly. We appreciate your recommendation and are here for any future insurance needs you might have. Let us know if there's anything else we can assist you with!"
Rebecca Milligan
June 18, 2025
5
out of
5
rating by Rebecca Milligan
"BJ Jordan- State Farm is the best with going above and beyond to try and help get you the best quote and policy for anybody. Between Tim, & my girl Savanah they are Amazing. Thanks for all yall do."
We responded:
"Thank you, Rebecca! I'm really happy to hear that Tim and Savanah have been amazing in helping you find the best quote and policy. We appreciate your kind words and are here to assist with any future needs. Thanks for choosing us!"
Susan Petersen
June 6, 2025
5
out of
5
rating by Susan Petersen
"I found Tim Dell to be most personable and helpful in answering my questions."
We responded:
"Thank you for your review, Susan! I'm happy to hear that Tim was able to assist you effectively. We appreciate your feedback and are always here to help with any questions you may have. Let us know if there's anything else we can do for you!"
Jane Polansky
June 4, 2025
5
out of
5
rating by Jane Polansky
"The team is extremely prompt, kind, and helpful. Very pleased with everyone’s service."
We responded:
"Thank you, Jane! I'm happy to hear that you found our team prompt, kind, and helpful. We appreciate your feedback and are glad you’re satisfied with our service."
Precious Hopper
May 16, 2025
5
out of
5
rating by Precious Hopper
"Kassie did a great job working with me today to get me the lowest quote for my car and adding on a new car thank you kassie."
We responded:
"Thank you, Precious, for sharing your experience! I'm glad Kassie was able to assist you in securing the best quote for you. We appreciate your feedback and are here to help with any future needs. Feel free to reach out anytime!"
Brandon Dickson
May 15, 2025
5
out of
5
rating by Brandon Dickson
"Tim Dell was very pleasant to talk with today! He was very informative and helpful in finding me policies that I would like to pursue in the future. He was also quick in helping my wife and I get on each other's policies so we could be covered driving each other's vehicles. He seems to be a valuable member of the team who is willing to help out his co-workers as well. Thank you Tim, for your hard work and dedication to serving your customers and your colleagues!"
We responded:
"Thank you, Brandon, for recognizing Maria's thorough assistance in finding the perfect Auto and Renter's Insurance policies for you! We're pleased that Maria could provide you with a variety of policy options tailored to your needs. Your recommendation means a lot to us, and we're grateful for your positive feedback! If you have any future insurance needs, feel free to reach out. - BJ Jordan - State Farm Insurance Agent, Grovetown, GA"
C M
May 9, 2025
5
out of
5
rating by C M
"Always excellent service from this office! I just added a new vehicle to my existing auto policy and Tim D. assisted me. Besides answering all my questions, Tim’s personality and professionalism made the transaction a pleasure to complete. Several members of my family use this office and I would highly recommend them!"
We responded:
"Thank you for sharing your experience! I'm glad to hear that Tim was able to assist you and that his professionalism made the process enjoyable. We appreciate your recommendation and are grateful to have your family as part of our community. If you have any more questions or need further assistance, feel free to reach out!"
Brent Washington
May 8, 2025
5
out of
5
rating by Brent Washington
"My wife and I have been. With BJ Statefarm for several years and it has been a great experience. Staff is very professional and takes care of your needs in a timely manner. Thank you to you and your staff for the exceptional service you all provide!!"
We responded:
"Thank you, Brent, for sharing your experience! I'm happy to hear that you and your wife have been satisfied with our service over the years. Our team is dedicated to providing professional and timely assistance, and it's wonderful to know we've met your expectations. If you ever need anything in the future, don't hesitate to reach out."
Jessi Gillis
May 8, 2025
5
out of
5
rating by Jessi Gillis
"Tim was so informative. Really appreciate his time did a great answering all my questions. He was very respectful and nice."
We responded:
"Thank you, Jessi! I'm happy to hear that Tim was able to provide you with the information you needed and answer all your questions. It's great to know he was respectful and nice during your interaction. If you have any more questions or need further assistance, feel free to reach out to our office anytime!"
Jacques Plourde
May 3, 2025
5
out of
5
rating by Jacques Plourde
"Morgan was a big help."
We responded:
"Thank you, Jacques, for sharing your experience! I'm glad to hear that Morgan was able to assist you effectively. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
Melissa Washington
May 2, 2025
5
out of
5
rating by Melissa Washington
"My husband and I are a little old fashioned and like sitting down face to face regarding business. Love that we can just walk in and speak directly to a human. We also, really appreciate the time, effort and attention to detail Tim Dell put into helping us get the clarity and information we needed regarding our claim! His follow through to get answers and his after visit call to inform us of what to expect next was kindly reassuring!"
We responded:
"Thank you, Melissa, for sharing your experience! I'm glad you and your husband appreciate the personal touch of face-to-face interactions. It's wonderful to know that Tim's dedication and attention to detail made a positive impact on your visit. His commitment to providing clarity and follow-up is something we truly value. If you have any more questions or need further assistance, feel free to reach out anytime."
Jason Washington
May 2, 2025
5
out of
5
rating by Jason Washington
"Mr. Tim Dell provided an exceptionally thorough and thoughtful breakdown of our State Farm claims estimate, offering us a clear and concise explanation of each aspect. His expertise was invaluable in helping my family and I navigate through the complexities of the claims process, particularly during this incredibly challenging period of recovery after Hurricane Helene. Tim’s dedication to ensuring we understood every detail of the estimate gave us the confidence that we would be able to address all of our issues effectively. His support has been a crucial part of helping us get back on our feet and ensure that all necessary repairs and remediation's are taken care of, making this difficult time a little easier to manage. May God continue to bless you and your family Tim. Thanks you Sir."
We responded:
"Thank you, Jason, for sharing your experience. I'm glad to hear that Tim was able to provide such a thorough and thoughtful breakdown of your claims estimate. His dedication to ensuring you understood every detail is truly commendable, especially during such a challenging time. If you need any further assistance or have questions, please don't hesitate to reach out. We're here to support you and your family."
Quintrella Thompson
May 2, 2025
5
out of
5
rating by Quintrella Thompson
"Always an amazing experience. They are very patient, informative, and available. Tim was very prompt in helping me set up additional coverage."
We responded:
"Quintrella, thank you for the kind words! We're glad our team could make the process smooth, and we're especially happy to hear Tim was prompt and helpful in setting things up. We appreciate the opportunity to assist with your insurance needs!"
Brookelyne Moody
April 23, 2025
5
out of
5
rating by Brookelyne Moody
"I've had nothing but an amazing experience with BJ Jordan State Farm! From the moment I walked in, the team was welcoming, professional, and genuinely interested in helping me find the best coverage for my needs. BJ is incredibly knowledgeable and takes the time to explain everything in a way that's easy to understand. I never felt rushed or pressured—just supported. It’s rare to find that level of personal care and customer service these days, and it really stands out here. If you're looking for an insurance agent who truly has your back, I highly recommend BJ Jordan and his team. They make insurance easy, and even enjoyable!"
We responded:
"Thank you, Brookelyne, for sharing your wonderful experience with us! I'm glad to hear that you felt welcomed and supported by our team. It's important to us that you find the best coverage without feeling rushed. Your recommendation means a lot, and we're here to assist with any future needs or questions you may have."
Haley Smith
April 15, 2025
5
out of
5
rating by Haley Smith
"Crystal was so helpful and very prompt. She addressed all my concerns and got me auto insurance in no time."
We responded:
"Thank you, Haley, for sharing your experience! I'm happy to hear that Crystal was able to assist you promptly and address all your concerns. We appreciate your feedback!"
Shakia Bouttry
April 15, 2025
5
out of
5
rating by Shakia Bouttry
"I spoke with Crystal this morning about my account and she got me back up and running in no time she did an excellent job communicating with me and being patience and helping me figure out what was going on with my account I highly recommend her for Good Customer Service Crystal you go girl YOU ROCK Keep up the good work much appreciated"
We responded:
"Hi, Shakia! Thanks so much for sharing that Crystal was able to step in and get everything sorted out quickly for you. She’s a great part of our team, and we’re lucky to have her handling situations with such care and patience. Your recommendation means a lot, and we’ll be sure to pass along your awesome shout-out to her."
Susan Kerr
April 14, 2025
5
out of
5
rating by Susan Kerr
"Tim was very informative and easy to talk to. :)"
We responded:
"Thank you, Susan! I’m happy to know that Tim was informative and easy to talk to. If you have any more questions or need anything, feel free to reach out. We’re happy to assist!"
Michael Parden
April 4, 2025
5
out of
5
rating by Michael Parden
"Crystal Blevins was easy and friendly to work with."
We responded:
"Thank you, Michael, for your kind words! I'm happy to hear that you found working with us easy and friendly. If you have any questions or need assistance in the future, feel free to reach out."
Ken James
April 3, 2025
5
out of
5
rating by Ken James
"Great service! Thank you"
We responded:
"Thank you for taking the time to leave us a review, Ken. Our State Farm office in Grovetown would be nothing without policyholders like you!"
Mikie Bowling
March 17, 2025
5
out of
5
rating by Mikie Bowling
"Always appreciate BJ and the team!"
We responded:
"Thank you, Mikie! I'm happy to know that you appreciate the efforts of our team. We're here to help with any insurance needs you may have. Feel free to reach out anytime!"