State Farm® Insurance Agent B.J. Jordan

"Savannah an amazing representation of what you expect from a top tier insurance agency. Thank you Savannah for all your help!"

"Laiken was a delight to work with and got me squared away quickly! She answered all my questions with no hesitation. She went out of her way to make sure I was happy with my policy and comfortable with all my coverage. Thank you Laiken!!!!"

"Michelle provided excellent and fast homeowners insurance coverage. She was responsive, knowledgeable, and made the entire process smooth and stress-free. Highly recommend."

"Savannah very professional and helpful with helping me with drive safe & save problem that I was having when the Grovetown location couldn't help me I just wanted to let her manager know what a Great employee Savannah is and a pleasure it was explaining my problem with her. If I ever experience another problem with email or text I will be calling her first. Thank you Savannah for all your help and have a wonderful week. Mark Shields"

"I had a great experience with Laken. She was so helpful and made everything easy"

"Lakin was very informative and helpful. Looking forward to this new chapter in vehicle insurance with statefarm"

"Lakin was great to work with and very helpful"

"Updating my review from a 5 star review to a 3. I went in the other day for a quote and everything was fine until I shared my opinion of insurance and how expensive it has gotten. Admittedly, I do not know how the insurance world works and why it’s so expensive. Most consumers don’t. However. The delivery of the education I received from BJ Jordan when he came out of his office to set me straight was aggressive and uncomfortable. While I’m sure most of what he was saying about how the insurance industry works is true, the aggressive attitude turned me off. I’m entitled to my opinion on how I feel like the industry is unfair to consumers, and certainly he is entitled to defend his position from his perspective. I just felt like it could have been a little more respectful. The interaction did not start with him but he sure set me straight. I appreciate the advice on insurance and it makes me want to give him my money because he seemed so knowledgeable. However. I don’t think I could deal with the domineering attitude I saw when asking for advice. Weird thing is that I was one of his customers for years and never saw this side of him before."

"Morgan is absolutely amazing she went above and beyond to help me and she was pleasant and patient ⭐️⭐️⭐️⭐️⭐️"

"Excellent and easy service. Best insurance agent ever Morgan."

"I had some questions in regard to my payout from State Farm regarding my Hurricane Helene Claim. BJ and his staff worked with me to understand the numbers and see to it I received all that my policy had listed."

"Mrs. Savannah Davis is always super super helpful and always so so kind and sweet. She’s always able to solve my problems and answer any questions I have with an immediate, accurate response. I love working with State Farm, always have!!!"

"Terrible and Disappointing Experience. I was quoted one rate, but after signing up, my premium suddenly increased. First, they blamed a license suspension (which never happened), then an “ongoing claim,” even though the claim was fully resolved. I repeatedly asked for the MVR report they used, the reference number, and the reporting agency’s details — but they never provided anything, showing a serious lack of transparency. Completely unprofessional. I tried to resolve this through weeks of communication, but in the end, I had to change my agent. Avoid at all costs."

"Savannah is always quick to respond, answers all my questions and reviews policy details to make sure my family is covered the best way! Always a pleasure!"

"Tim was very knowledgeable about all the policy detail State Farm offers. He also was patient with me by simply explaining changes we were making to my policies. I am very happy with my relationship with State Farm."

"Insurance Agents do not actually offer any proper benefits. They are not insurance policy under-writers. They do not handle claims. They can not actually help you with claims. This agency was not helpful at all! The only thing they did was read my policy and argue for Statefarm. I am still fighting Statefarm over their deceptively low estimate for replacing my roof, after four roofing companies gave estimates, for storm damages. The claims adjusters are not actual qualified for basically anything, (my views) other than making bad decisions. The two Statefarm claims specialists I had to work with were not roof experts (their words), and the 3rd party SeekNow employee was not a roof expert (actual roof expert words). I had an actual roofing expert meet the 'inspector', and the inspector still denied or improperly documented damages. I felt that Statefarm implies the 'drag out the claims to the last minute, then deny' concept like United Healthcare, USAA, and AllState does. This method makes it harder on the homeowner. Lastly, remember, by using an agent, your policy premium is higher because you pay for them to put your information into an online portal, that you can literally do yourself."

"State Farm has been very fair with me after the Hurricane damaged my property. Tim Dell was very helpful during the process."

"Tim was excellent. He took the time to walk me through all the details of my policy and present new options for me to consider. He was very informative without any of the high pressure sales tactics that we all hate. Great experience."

"I have been with Statefarm for around 15 years and have never ran into any ordeal that wasn't taken care in a timely manner. The staff and agents are great people and will take care of you. I would recommend my agent BJ Jordan to anyone who is looking for a good top tier insurance agency to use for their needs."

"Tim was wonderful and such a great help!"

"Never have a complaint, every time I call Savannah is always polite and so courteous. I would recommend."

"My wife and I recently updated our account and insurance coverage with Tim of BJ Jordan State Farm. Tim was patient, professional, and informative throughout the process, to ensure we were current. He made adjustments accordingly for the foreseeable future, thanks a bunch."

"I called for motorcycle insurance and Madi helped me get everything in order. She was knowledgeable, kind, and made sure I knew everything that was part of my purchase and my options. 10/10, I recommend these folks."

"Finding the correct insurance for us has been difficult, but Tim Dell helped make sure all our concerns were addressed and taken care of!"

"Tim Dell has been so kind to help me with our claim. He has explained what to expect from the process. He has helped upload our documents and reached out on his end to get us an update when we did not hear back from our handler. He made sure we got a new handler so that we can keep our claim moving. I appreciate his willingness to help."