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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sylvia L - Chella74

March 22, 2024

5  out of  5 rating by Sylvia L - Chella74
"I wish to thank State Farm for working with me regarding my Home Equity Loan. I wish to thank Savannah D. especially for her diligence, speed and understanding. Because of her we got things on the right track! With much appreciation, thank you!"
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Hello Beautiful

March 14, 2024

1  out of  5 rating by Hello Beautiful
"Staff does not communicate well at all. They go up on their prices and swear that even though it is the state they have great rates.At this point im convinced they give themselves a raise at the expense of the customer. I told the agent that the quote was too high and in the same conversation tried to upsale as is she were a robot and did not care at all about my concerns! I suggest shopping around before going with them I did and got a better quote with the same coverage."
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Sharon Bentley

March 8, 2024

5  out of  5 rating by Sharon Bentley
"I really enjoyed speaking with Jessica, she was very informative and hilarious, call was well worth the time."
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trina marie

February 23, 2024

1  out of  5 rating by trina marie
"With the exception of Jessica, Alexis, and Jay they are really nice people but the owner sucks and is extremely rude. He actually doesn’t care about being blasted on Facebook and responding misinformation is crazy to me! I am leaving State Farm due to his attitude alone. Just to think that they did a national rate raise and don’t treat you right is crazy to me."
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tommy Williams

January 24, 2024

5  out of  5 rating by tommy Williams
"Jessica was very nice and friendly and made sure I knew everything about my home and auto policies."
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John Acree

August 29, 2023

5  out of  5 rating by John Acree
"Alexis saves the day at BJ Jordan State Farm with many calls to the body shop, rental car company, and the insurance company of the person who hit our car. None of those went well with us. Many phone calls and frustrations later, Alexis said “I’ve got this.” We finally feel safe and believe that all will be taken care of. Thanks so much, Alexis!"
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Emma Gorman

August 21, 2023

5  out of  5 rating by Emma Gorman
"Jeff was an incredible agent! He helped my sister Lauren and I smoothly transition to State Farm. He was precise and quick and had a quote for me within the day and got everything squared away. I ended up saving a ton of money as well. Thank you for your help Jeff!"
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Michael Williams

August 3, 2023

5  out of  5 rating by Michael Williams
"Great friendly very helpful"
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Chynna Bailey

July 20, 2023

5  out of  5 rating by Chynna Bailey
"My experience was BEYOND satisfactory! Jeff really took his time to assist me with obtaining renters insurance and also provided additional support options regarding bundling other services in the near future. I am truly amazed with the customer service I received today. 10 stars!!!"
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andrew merritt

July 5, 2023

5  out of  5 rating by andrew merritt
"I have always had very courteous and professional customer service everytime I call, and they laugh at my silly Dad jokes."
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Lisa Gregory

July 5, 2023

5  out of  5 rating by Lisa Gregory
"Great service"
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Jenna Loging

June 11, 2023

5  out of  5 rating by Jenna Loging
"Jeff was accommodating and responsive to my emails! I’d highly recommend this company!"
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Chad Daniel

May 26, 2023

5  out of  5 rating by Chad Daniel
"Great company/office to work with. Made our 1st insurance claim very simple. Highly recommend BJ Jordan's office."
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Jonathan Mixon

May 9, 2023

5  out of  5 rating by Jonathan Mixon
"I was involved in an accident that was not my fault. I reached out to Jae just to clarify what all I needed to do and, how to handle this. Jae was very helpful in walking me through all the steps I needed to do (even after hours) . I was having trouble getting in touch with the other insurance company. Alexis reached out to me and was ready to take this on. She was extremely helpful and explained what would happen next very well. Alexis and Jae stayed in touch with me the hole time. I finally got in touch with the other insurance company and everything is being worked out. I will have to say even though State Farm had no liability to the accident they still went over and beyond just to ensure that I was not having any trouble. Alexis and Jae were ready to jump in and take it all .. all I had to say was go!! Outstanding service so say the least !!"
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Stephanie Tiedeman

May 8, 2023

5  out of  5 rating by Stephanie Tiedeman
"I've never had a bad or stressful experience with them. From the time of shopping for new insurance till now. Anytime something would happen to my car I would Overstreet everything, but literally knowing I have them in my corner really takes a lot of that stress away with multiple auto insurance and rental insurance also. I'll never leave."
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J. Chatman

March 23, 2023

5  out of  5 rating by J. Chatman
"Jae, Jeff, and the rest of the team at BJ Jordan State Farm are wonderful. Easily accessible to communicate with throughout the day and friendly."
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Daxton Charette

March 1, 2023

5  out of  5 rating by Daxton Charette
"Jeff was a huge help to get my auto insurance moved over to State Farm. He made everything so easy. I am busy all day long and never had time to do this stuff. A few text messages and a 5 minute phone call and I was done and saving money! Excellent service."
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Lula Williams

February 8, 2023

5  out of  5 rating by Lula Williams
"There service is awesome JB was very nice and so patient and caring thanks JB."
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Jonothan Partozoti

January 6, 2023

5  out of  5 rating by Jonothan Partozoti
"Super nice people helped out with so much"
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Katrina Marie

December 30, 2022

5  out of  5 rating by Katrina Marie
"I’m so happy with my whole interaction with everyone at BJ Jordan!! Especially Jay! This gentleman was very helpful, very knowledgeable and he made me very comfortable with my decision to go with State Farm! Recommend 10 out of 10!! Y’all rock!"
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Amanda Joshua-Ford

December 23, 2022

5  out of  5 rating by Amanda Joshua-Ford
"They are the most professional empathetic individuals you will ever meet."
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Jennifer Grubbs

December 21, 2022

5  out of  5 rating by Jennifer Grubbs
"I was extremely pleased with the service that Alexis provided. She was extremely thorough, she followed up with me to ensure that I had everything I needed. I have already sent her information to a few of my friends. Thank you Alexis at State Farm!"
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Carla Lampkin

November 28, 2022

5  out of  5 rating by Carla Lampkin
"Very pleased with the excellent customer service !"
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Taylor Calhoun

November 28, 2022

5  out of  5 rating by Taylor Calhoun
"Alexis was very informative and understanding. She answered all of my questions and gave me feedback on my concerns. She was also very patient with me."
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Paul Jackson

October 25, 2022

5  out of  5 rating by Paul Jackson
"Just an update to my policy. The staff is very friendly and efficient."