State Farm® Insurance Agent B.J. Jordan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Gerald Myrick
March 6, 2026
5
out of
5
rating by Gerald Myrick
"Awesome Agents."
Aujzne Renee
February 17, 2026
5
out of
5
rating by Aujzne Renee
"Bailey was super helpful and patient with assisting me with my billing questions. It’s always a pleasant experience when I call."
We responded:
"Thank you, Aujzne! I'm happy to hear that Bailey was able to assist you with your billing questions. It's wonderful to know that calling us is always a pleasant experience for you. If you need anything else, feel free to reach out!"
Work Zone Construction, Inc.
February 10, 2026
5
out of
5
rating by Work Zone Construction, Inc.
"They are always very helpful and easy to reach. Today Bailey was very friendly and willing to answer my questions."
We responded:
"Thank you for your kind review! We appreciate your recognition of our team's dedication to providing excellent service! Please feel free to reach out with any future insurance needs. - BJ Jordan - State Farm Insurance Agent"
Jarthurlynn Hosley
January 30, 2026
5
out of
5
rating by Jarthurlynn Hosley
"Bailey offered great customer service both times I've spoken with her."
We responded:
"Thank you, Jarthurlynn! I'm happy to know that Bailey provided you with excellent service during your interactions. Our team is dedicated to delivering top-notch support, and your feedback is greatly appreciated. If there's anything else we can assist you with, feel free to reach out!"
Sarah Morgan
January 29, 2026
5
out of
5
rating by Sarah Morgan
"Bailey was wonderful! Extremely patient and willing to answer my questions. Thank you!!"
We responded:
"Thank you, Sarah! I'm happy to hear that Bailey provided you with such a positive experience. Our team is dedicated to being patient and helpful, and it's great to know Bailey met your expectations. Let us know if there's anything else we can assist you with!"
Quentin Dillingham
January 20, 2026
5
out of
5
rating by Quentin Dillingham
"Savannah an amazing representation of what you expect from a top tier insurance agency. Thank you Savannah for all your help!"
We responded:
"Thank you, Quentin! I'm happy to hear that Savannah provided you with such outstanding service. Our team is dedicated to delivering top-notch support, and your feedback means a lot to us. If you ever need anything else, feel free to reach out!"
Amber Hitchcock
January 16, 2026
5
out of
5
rating by Amber Hitchcock
"Laiken was a delight to work with and got me squared away quickly! She answered all my questions with no hesitation. She went out of her way to make sure I was happy with my policy and comfortable with all my coverage. Thank you Laiken!!!!"
We responded:
"Amber, thank you for your wonderful feedback! I'm so glad to hear that Lakin was able to assist you effectively and ensure your satisfaction with your policy. We appreciate your trust in us and are always here to help with any future needs. Let us know if there's anything else we can do for you!"
Griselda Urbina
January 16, 2026
5
out of
5
rating by Griselda Urbina
"Michelle provided excellent and fast homeowners insurance coverage. She was responsive, knowledgeable, and made the entire process smooth and stress-free. Highly recommend."
We responded:
"Griselda, thank you for sharing your experience! I'm happy to hear that Michelle was able to assist you with your insurance so efficiently. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Mark Shields
January 15, 2026
5
out of
5
rating by Mark Shields
"Savannah very professional and helpful with helping me with drive safe & save problem that I was having when the Grovetown location couldn't help me I just wanted to let her manager know what a Great employee Savannah is and a pleasure it was explaining my problem with her. If I ever experience another problem with email or text I will be calling her first. Thank you Savannah for all your help and have a wonderful week. Mark Shields"
We responded:
"Thank you, Mark! I'm happy to hear that Savannah was able to assist you with the drive safe & save issue. It's wonderful to know that she made a positive impact on your experience. I'll be sure to share your kind words with her. If you need any further assistance, feel free to reach out!"
Michael Higgins
January 9, 2026
5
out of
5
rating by Michael Higgins
"I had a great experience with Laken. She was so helpful and made everything easy"
We responded:
"Thank you, Michael! I'm happy to hear that Laken was able to assist you and make the process smooth. We appreciate your feedback and are always here to help with any of your insurance needs. Let us know if there's anything else we can do for you!"
Travis Reed
January 9, 2026
5
out of
5
rating by Travis Reed
"Lakin was very informative and helpful. Looking forward to this new chapter in vehicle insurance with statefarm"
We responded:
"Thank you, Travis! I'm happy to hear that Lakin was informative and helpful. We're excited to be part of your new chapter in insurance with State Farm. If you have any questions or need assistance, feel free to reach out!"
Travis Reed
January 9, 2026
5
out of
5
rating by Travis Reed
"Lakin was great to work with and very helpful"
We responded:
"Thank you, Travis! I'm happy to hear that Lakin was helpful and great to work with. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
Kevin Alley
November 24, 2025
3
out of
5
rating by Kevin Alley
"Updating my review from a 5 star review to a 3. I went in the other day for a quote and everything was fine until I shared my opinion of insurance and how expensive it has gotten. Admittedly, I do not know how the insurance world works and why it’s so expensive. Most consumers don’t. However. The delivery of the education I received from BJ Jordan when he came out of his office to set me straight was aggressive and uncomfortable. While I’m sure most of what he was saying about how the insurance industry works is true, the aggressive attitude turned me off. I’m entitled to my opinion on how I feel like the industry is unfair to consumers, and certainly he is entitled to defend his position from his perspective. I just felt like it could have been a little more respectful. The interaction did not start with him but he sure set me straight. I appreciate the advice on insurance and it makes me want to give him my money because he seemed so knowledgeable. However. I don’t think I could deal with the domineering attitude I saw when asking for advice. Weird thing is that I was one of his customers for years and never saw this side of him before."
M Lynch
November 6, 2025
5
out of
5
rating by M Lynch
"Morgan is absolutely amazing she went above and beyond to help me and she was pleasant and patient ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thank you! I'm happy to hear that Morgan provided such exceptional service. We appreciate your feedback and are always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Jacob Wilkerson
October 28, 2025
5
out of
5
rating by Jacob Wilkerson
"Excellent and easy service. Best insurance agent ever Morgan."
We responded:
"Thank you, Jacob! I'm happy you found our service excellent and easy. Morgan is indeed a valuable part of our team. If you ever need anything else, feel free to reach out!"
Jeremy Davis
October 27, 2025
5
out of
5
rating by Jeremy Davis
"I had some questions in regard to my payout from State Farm regarding my Hurricane Helene Claim. BJ and his staff worked with me to understand the numbers and see to it I received all that my policy had listed."
We responded:
"Thank you, Jeremy! I'm happy to hear that our team was able to assist you with your claim and ensure you received everything outlined in your policy. We always aim to provide clear and helpful support. If you have any more questions or need further assistance, feel free to reach out!"
bailee keller
October 13, 2025
5
out of
5
rating by bailee keller
"Mrs. Savannah Davis is always super super helpful and always so so kind and sweet. She’s always able to solve my problems and answer any questions I have with an immediate, accurate response. I love working with State Farm, always have!!!"
We responded:
"Thank you, Bailee! I'm delighted to hear about your positive experiences with Savannah. Her dedication to providing helpful and kind service is truly appreciated. We're happy to have you with State Farm and look forward to continuing to assist you. Let us know if there's anything else we can do for you!"
Owais Waseem
September 25, 2025
1
out of
5
rating by Owais Waseem
"Terrible and Disappointing Experience. I was quoted one rate, but after signing up, my premium suddenly increased. First, they blamed a license suspension (which never happened), then an “ongoing claim,” even though the claim was fully resolved. I repeatedly asked for the MVR report they used, the reference number, and the reporting agency’s details — but they never provided anything, showing a serious lack of transparency. Completely unprofessional. I tried to resolve this through weeks of communication, but in the end, I had to change my agent. Avoid at all costs."
We responded:
"Owais, I’m sorry to hear about your experience. It’s concerning to learn about the issues you faced with your premium and the lack of transparency regarding the MVR report. I understand your frustration with the communication process and the impact it had on your decision to change agents. Please reach out to our office directly if you’d like to discuss this further or if there’s anything we can do to address your concerns."
Brandi Blankenship
September 2, 2025
5
out of
5
rating by Brandi Blankenship
"Savannah is always quick to respond, answers all my questions and reviews policy details to make sure my family is covered the best way! Always a pleasure!"
We responded:
"Thank you, Brandi! I'm happy to hear that Savannah has been responsive and thorough in addressing your questions and ensuring your family's coverage is optimal. It's wonderful to know you find working with us a pleasure. Let us know if there's anything else we can assist you with!"
Sandra Dietrich
August 19, 2025
5
out of
5
rating by Sandra Dietrich
"Tim was very knowledgeable about all the policy detail State Farm offers. He also was patient with me by simply explaining changes we were making to my policies. I am very happy with my relationship with State Farm."
We responded:
"Sandra, thank you for your wonderful feedback! I'm glad to hear that Tim was able to assist you with your policy details and provide clear explanations. Your satisfaction with our service means a lot to us. Let us know if there's anything else we can do for you!"
LJ T
August 17, 2025
1
out of
5
rating by LJ T
"Insurance Agents do not actually offer any proper benefits. They are not insurance policy under-writers. They do not handle claims. They can not actually help you with claims. This agency was not helpful at all! The only thing they did was read my policy and argue for Statefarm. I am still fighting Statefarm over their deceptively low estimate for replacing my roof, after four roofing companies gave estimates, for storm damages. The claims adjusters are not actual qualified for basically anything, (my views) other than making bad decisions. The two Statefarm claims specialists I had to work with were not roof experts (their words), and the 3rd party SeekNow employee was not a roof expert (actual roof expert words). I had an actual roofing expert meet the 'inspector', and the inspector still denied or improperly documented damages. I felt that Statefarm implies the 'drag out the claims to the last minute, then deny' concept like United Healthcare, USAA, and AllState does. This method makes it harder on the homeowner. Lastly, remember, by using an agent, your policy premium is higher because you pay for them to put your information into an online portal, that you can literally do yourself."
We responded:
"LJ T, I appreciate you sharing your experience. I'm sorry to hear about the difficulties you've faced with your claim and the frustration it has caused. While our office aims to support our customers, I understand your concerns about the claims process. I would like to discuss your situation further and see how we can assist you. Please feel free to reach out to our office directly. We're here to help."
Catherine Sanderson
August 14, 2025
5
out of
5
rating by Catherine Sanderson
"State Farm has been very fair with me after the Hurricane damaged my property. Tim Dell was very helpful during the process."
We responded:
"Thank you for your review, Catherine! I'm happy to hear that you found our support fair and helpful after the hurricane. Tim Dell is indeed a valuable part of our team, and I'm glad he could assist you during the process. If you have any more questions or need further assistance, feel free to reach out anytime!"
Josh Maloy
July 31, 2025
5
out of
5
rating by Josh Maloy
"Tim was excellent. He took the time to walk me through all the details of my policy and present new options for me to consider. He was very informative without any of the high pressure sales tactics that we all hate. Great experience."
We responded:
"Thank you, Josh! I'm happy to hear that Tim provided you with such a positive experience. It's great to know he was informative and respectful of your needs. If you have any more questions or need further assistance, feel free to reach out!"
David Davis
July 28, 2025
5
out of
5
rating by David Davis
"I have been with Statefarm for around 15 years and have never ran into any ordeal that wasn't taken care in a timely manner. The staff and agents are great people and will take care of you. I would recommend my agent BJ Jordan to anyone who is looking for a good top tier insurance agency to use for their needs."
We responded:
"Thank you for your review, David! I'm happy to know that you've had such a positive experience with us over the years. Our team is dedicated to providing excellent service, and your recommendation means a lot. If you ever need anything, feel free to reach out!"
Jess Cutler
July 22, 2025
5
out of
5
rating by Jess Cutler
"Tim was wonderful and such a great help!"
We responded:
"Thank you for your review, Jess! I'm happy to hear that Tim was able to assist you so well. Our team is dedicated to providing excellent service. Let us know if there's anything else we can do for you!"