State Farm® Insurance Agent B.J. Jordan
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Mikie Bowling
March 17, 2025
5
out of
5
rating by Mikie Bowling
"Always appreciate BJ and the team!"
Heather McCullough
February 28, 2025
5
out of
5
rating by Heather McCullough
"I had a wonderful experience speaking with Mr. Tim Dell on 02.27.2025. He was most pleasant. He was very informative as he educated me on the details of my policy. In our talk, even when Mr. Dell spoke of additional offers that State Farm has, he never "pressured" me to acquire any additional coverages. Mr. Dell respected my decisions. I felt that was very admirable, considering my past experiences with other agencies. Mr. Dell was so polite, he made me feel comfortable, he spoke as if we had already known one another for some time. Mr. Dell definitely gets an A++++++++. Thank you kindly."
We responded:
"Thank you, Heather, for sharing your experience with Tim Dell! I'm happy to know that he provided you with such informative and respectful service. It's wonderful that you felt comfortable and valued during your conversation. If you have any more questions or need further assistance, please don't hesitate to reach out to our office. We're here for you!"
Deborah Scott
February 26, 2025
5
out of
5
rating by Deborah Scott
"I want to thank Tim from B J Jordan State Farm. I had a simple question with a tricky research answer. He dug through all the notes and information to get to the bottom. All the while staying upbeat. I have dealt with almost everyone at one point or another over the years. So thank you to Tim and all the other reps who have gone the distance! 💖"
We responded:
"Thank you, Deborah, for your wonderful feedback! I'm happy to hear that Tim was able to assist you with your question and provide the information you needed. It's great to know that our team has been there for you over the years. If you have any more questions or need further assistance, feel free to reach out to us anytime. We're here to help!"
Barbara Hightower
February 25, 2025
5
out of
5
rating by Barbara Hightower
"Excellent job reviewing and explaining policies."
We responded:
"Thank you, Barbara, for your wonderful feedback! I'm glad you found the policy review and explanations helpful. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Kash
February 24, 2025
5
out of
5
rating by Kash
"Very much satisfied with the service, very polite and got good knowledge of insurance."
We responded:
"Thank you, Kash, for your wonderful feedback! I'm glad to know that you found our service polite and knowledgeable. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Hope Beall
February 24, 2025
5
out of
5
rating by Hope Beall
"Courteous and listen when asking questions. Willing to help find what is best for us. Thank you."
We responded:
"Thank you, Hope, for your wonderful feedback! I'm glad to know that our team was courteous and attentive to your questions. We're always here to help you find the best options for your needs. If you have any more questions or need any other assistance, feel free to reach out!"
Jeremy T
February 22, 2025
5
out of
5
rating by Jeremy T
"As one of BJ’s original customers of more than a decade, the service my family receives is beyond comparable. There is no other State Farm office that I would rather deal with than BJ Jordan State Farm! Honest, transparent and friendly service is what makes me keep coming back! I highly recommend this office to all in the CSRA."
We responded:
"Thank you, Jeremy, for your wonderful feedback! I'm so happy to know that our honest, transparent, and friendly service has kept you and your family with us for over a decade. Your recommendation means a lot to us, and we're always here to assist with any of your insurance needs. Feel free to reach out anytime!"
Donald Rivers
February 19, 2025
5
out of
5
rating by Donald Rivers
"This office is professional and polite. They go the extra mile to make sure you’re taken care of."
We responded:
"Thank you, Donald, for recognizing our team's professionalism and dedication to exceptional service! We are pleased to go the extra mile for you and ensure you are well taken care of. Your satisfaction is our priority, and we look forward to assisting you again. - BJ Jordan - State Farm Insurance Agent, Grovetown, GA"
B Chang
February 13, 2025
5
out of
5
rating by B Chang
"Thanks Madi for your patient and thorough explanations of best strategy for saving in motor vehicle insurance."
We responded:
"Thank you for sharing your experience! I'm happy to hear that Madi's patient and thorough explanations helped find a great strategy for your insurance policies. If you need further assistance, feel free to reach out to our office. We're here to help!"
Elizabeth Roberts
January 31, 2025
1
out of
5
rating by Elizabeth Roberts
"Worst! I would give 0 stars if I could! Buyer beware! Promised one rate then got another … won’t call back with an explanation of why! Just wants the money! Instead State Farm spends millions on Patrick Mahomes and other paid celebrities why, us, the people who keep this company running suffer! Now I know how the people of California feel! … shame !"
We responded:
"Good evening ma’am ! I am not sure which agency you are looking to give a one star review! We are ELITE at our office and desire nothing more than to support our customers. I searched and you aren’t our customer. I am not sure if you are a bills fan, Hate the Chiefs, or haven’t decided where we went wrong. Either way, if you want to send me an email , i will respond with my phone number and we can discuss. "
Edeliz Zuleta
January 23, 2025
5
out of
5
rating by Edeliz Zuleta
"Lucas was great! He was very knowledgeable and made sure I was comfortable through the entire process. Made everything go very smoothly!"
We responded:
"Thank you, Edeliz, for sharing your experience! I'm glad Lucas was able to provide knowledgeable assistance and ensure your comfort throughout the process. It's wonderful to know everything went smoothly. If you have any more questions or need further assistance, feel free to reach out to our office. We're here to help!"
nohemi vazquez
January 23, 2025
5
out of
5
rating by nohemi vazquez
"Savannah was such a HUGE help! My first car accident ever. Any car accident can be scary but having an agent that walks you through the process so efficiently is such a relief! She definitely made me feel at ease and is making this experience way smoother than I could have imagined. Appreciate Savannah and Statefarm for their commitment in serving their customers effectively."
We responded:
"Thank you, Nohemi, for sharing your experience! I'm so happy to hear that Savannah was able to assist you during such a stressful time. It's wonderful to know she made the process smoother and put you at ease. We truly appreciate your kind words about our commitment to serving our customers. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Lessie Scales
January 20, 2025
5
out of
5
rating by Lessie Scales
"Maria was exceptionally knowledgeable, friendly and a pleasure to work with. I appreciated her dedication and patience in helping me get the best auto policy possible. All my of my questions were answered in detailed. Maria is definitely a credit to the B J Jordan State Farm organization."
We responded:
"Lessie, thank you for sharing your experience with Maria! I'm happy to know that she was able to assist you with such dedication and patience. It's wonderful to hear that all your questions were answered in detail. Maria truly is an asset to our team. If you have any more questions or need further assistance, feel free to reach out anytime."
Kathy Pokrzywinski
January 18, 2025
5
out of
5
rating by Kathy Pokrzywinski
"Tim Dell has been so helpful, knowledgeable, and professional when answering all my questions. I applaud him for his quick responses to phone calls as well as his follow up when needed."
We responded:
"Kathy, thank you for your wonderful review! I'm glad Maria could assist you with her expertise and professionalism. We appreciate your feedback and are always here to help with any future questions or needs."
Beverly Mccormick
January 9, 2025
5
out of
5
rating by Beverly Mccormick
"Each time I have reached out to SF, the staff is always professional, listen, & respond accordingly. My most recent experience is with the sale/purchase of housing & transitioning insurances. They were friendly, polite, knowledgeable, & patient with answering my questions & putting my mind at ease for a seamless transition. I would definitely recommend this great group of folks!!"
We responded:
"Thank you, Beverly, for your wonderful feedback! I'm happy to know that our team was able to assist you with your insurance needs smoothly. It's great to hear that our staff's professionalism and patience made a positive impact. We truly appreciate your recommendation and are here for any further insurance needs or questions you may have."
Albert Okrah
January 6, 2025
5
out of
5
rating by Albert Okrah
"My auto insurance process was super easy and stress-free. Big thanks to Tim and the amazing team for their help!"
We responded:
"Thank you, Albert, for your wonderful feedback! I'm glad to hear that your insurance process was easy and stress-free. Tim and the team are truly dedicated to providing excellent service, and it's great to know they were able to assist you effectively. If you have any further questions or need assistance, feel free to reach out to our office anytime."
Karen G
January 1, 2025
1
out of
5
rating by Karen G
"I recommend a different State Farm agent. My experience has not been the best. The girl that wrote the policy misinformed me about coverage / price. My bill was great first 2 months, then it jumped $60! When I inquired, it turns out, it was misinformation given by the employee (who is no longer with them anymore), And, they are unwilling to help in any way. Pay or be canceled. That's what I was told. State farm as a whole, is good, this particular agents office, not so much. 👎👎"
Cynthia Warren
December 27, 2024
5
out of
5
rating by Cynthia Warren
"The experience today was very informative and helpful. Thank you for your help."
We responded:
"I'm glad you found the experience informative and helpful, Cynthia! Thank you for sharing your feedback. If you have any more questions, feel free to reach out. We're here to help!"
Mike Thomas
December 19, 2024
5
out of
5
rating by Mike Thomas
"Special shout out to Jessica Harris-Cheves! Just recently purchased a home and she helped me figure out the best rate for my need. Not only that but she work after hours to get it submitted in time for my closing. I can’t thank her enough and the 5+ years I’ve been insured by BJ."
We responded:
"Thank you, Mike, for your wonderful feedback! I'm delighted to hear that Jessica was able to assist you with finding the best rate and going the extra mile to ensure everything was ready for your closing. We truly appreciate your loyalty over the past 5+ years. If you have any questions or need further assistance, feel free to reach out anytime!"
Ralph Evans
December 16, 2024
1
out of
5
rating by Ralph Evans
"The agents here communicate horribly and need more training or new jobs. Even when they answer questions they give incorrect answers and take no accountability. Go elsewhere!!!"
We responded:
"Ralph, we appreciate your feedback and look forward to following up on your concerns. We seem to provide 5 star service at every turn. We can’t wait to hear where we went wrong and what we can do to rectify it. Sincerely, BJ Jordan Agency"
Sonya Lang
December 8, 2024
5
out of
5
rating by Sonya Lang
"Every year I get a personal call on my birthday first thing in the morning! It's from Bj Jordan's office wishing me happy birthday! I have never know a business to do this in all my years!! I know they care and that comes from the top! Great leadership is a blessing and so is BJ Jordan and his staff!! They have always been so kind and helpful as long as I been back in Georgia and been with this office! I would never go to any other State Farm agency!!"
We responded:
"Sonya, thank you so much for your wonderful review! We're happy that our birthday calls make your day special. It's our way of showing how much we value you. Your kind words about our leadership and team mean a lot. We're grateful to have you with us and always here to help with any of your insurance needs."
Peyton Lesher
December 5, 2024
5
out of
5
rating by Peyton Lesher
"I was having issues with a card on my policy & Savannah was super friendly with helping me get everything resolved! I always receive great customer service whenever I call the office & know they will make sure everything is taken care of without me having to worry!!!! They are on top of it ALWAYS!"
We responded:
"Peyton, thank you for sharing your experience! I'm glad Savannah could assist you with your policy issue. It's wonderful to know that our team consistently provides you with excellent service and peace of mind. We appreciate your trust in us and look forward to continuing to support you. If you ever need anything else, don't hesitate to reach out!"
Brandon Bollinger
December 3, 2024
5
out of
5
rating by Brandon Bollinger
"Savannah is always very helpful and pleasant to speak with, along with the rest of the BJ Jordan State Farm Staff. Any issues I might have are always promptly addressed, and any questions answered. I've never had a problem with them over the past 10 or so years."
We responded:
"Savannah and the rest of our team are grateful for your kind words, Brandon! It's wonderful to know that we've been able to assist you promptly and effectively over the past decade. We're always here to help with any questions or issues you might have. Thank you for your continued faith in our office!"
AL DC2
November 22, 2024
5
out of
5
rating by AL DC2
"Awesone services"
We responded:
"Thank you for your wonderful review! We're glad you found our services awesome. Your feedback means a lot to us. If you ever need anything, our office is here to help!"
Sandra Leis
November 12, 2024
5
out of
5
rating by Sandra Leis
"Everyone I talked to was extremely with my recent claim. Even when I was in another state, I had support from this office. Thank you!"
We responded:
"Sandra, I'm so glad to hear that our team was able to support you with your recent insurance needs, even while you were out of state. Your satisfaction is very important to us, and it's wonderful to know that you felt well taken care of. Thank you for your kind words and for your continued business. If you ever need anything else, we're here to help! - BJ Jordan - State Farm Insurance Agent, Grovetown, GA"