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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dana Hammet

Dana Hammet

October 30, 2026

5  out of  5
rating by Dana Hammet
"Very outgoing and very helpful and friendly!"
We responded:
"Dana, thank you for taking the time to leave us a review! I'm happy to hear you found our team outgoing, helpful, and friendly. We strive to make every interaction a positive one. Let us know if we can help with anything else!"
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Regina Lane

October 30, 2026

5  out of  5
rating by Regina Lane
"I am thoroughly pleased with Alexis. She is always helpful and ensure that our family receives the best quality and rates for our insurance for home and auto. Mrs. Regina Lane"
Profile photo of Marshall Buggs

Marshall Buggs

October 28, 2026

5  out of  5
rating by Marshall Buggs
"The representatives was very friendly and helpful. And stayed in touch with me through the whole process thank you so much."
We responded:
"Marshall, thank you for taking the time to leave us a review! I'm happy to hear that our team was friendly and supportive throughout your experience. We always aim to keep our communication clear and consistent. Let us know if we can help with anything else!"
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Jeffery Plunkett

October 27, 2026

5  out of  5
rating by Jeffery Plunkett
"I enjoy doing business with this company…they are very knowledgeable and courteous…they Listen to my situation and guide me to a better solution."
We responded:
"Jeffery, thank you for taking the time to leave us a review! I'm happy to hear that you enjoy working with our team and appreciate our guidance. We always strive to be knowledgeable and courteous. Let us know if we can help with anything else!"
Profile photo of Connie Hayes

Connie Hayes

October 26, 2026

5  out of  5
rating by Connie Hayes
"Ashley's customer services was excellent today! She took care of me with great professionalism. A great place to do business with."
We responded:
"Connie, thank you for taking the time to leave us a review! I'm glad you experienced excellent service and professionalism. We aim to make our office a great place for everyone. Let us know if we can help with anything else!"
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Markeeta Foster

October 25, 2026

5  out of  5
rating by Markeeta Foster
"I have always experienced GREAT customer service. What I most admire is how personal they are with every one. I will always recommend B.J.Jordan State Farm Insurance!"
Profile photo of Tia Fleming

Tia Fleming

October 23, 2026

5  out of  5
rating by Tia Fleming
"Great customer service from Bailey."
We responded:
"Tia, thank you for taking the time to share your review! I'm glad to know that Bailey offered you excellent customer service. We value your feedback and support. Please let us know if there's anything else we can assist you with!"
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Thelma Albany

October 22, 2026

5  out of  5
rating by Thelma Albany
"Ashley was amazing and helped me tremendously!!"
We responded:
"Thank you, Thelma! I'm happy to hear that Ashley was able to provide such great assistance. We always aim to make sure our customers feel supported. Feel free to reach out if you need anything else!"
Profile photo of Mary Alexander

Mary Alexander

October 22, 2026

5  out of  5
rating by Mary Alexander
"I had a great experience with State Farm! The customer service was excellent, and the staff was very friendly, professional, and helpful. They took the time to answer my questions and made the entire process easy and stress-free. I truly appreciate their outstanding service and highly recommend State Farm!"
We responded:
"Hey, Mary! I'm happy to hear that you had such a positive experience with our office. We always aim to make the process easy and stress-free, and it's great to know our team was able to help. We appreciate your recommendation!"
Profile photo of Serena

Serena

October 19, 2026

5  out of  5
rating by Serena
"Alexis is nice."
We responded:
"Serena, thank you for taking the time to leave us a review! I'm glad you had a positive experience with our office. Let us know if we can help with anything else!"
Profile photo of Craig Young

Craig Young

October 14, 2026

5  out of  5
rating by Craig Young
"I have personally known BJ Jordan for years here in Augusta. Although he is not my agent, I use another State Farm rep I was assisgned to when we moved here, I am a fan of his work.
I have met members of his team and seen him personally help people in the CSRA whether they were his clients or not.
Thank you BJ for your friendship over the years."
We responded:
"Thank you, Craig! I'm really grateful for your kind words and support. It's wonderful to hear that you've had positive experiences with our team and that you've seen our commitment to helping the community. Your friendship means a lot to us. Let us know if we can help with anything else!"
Profile photo of Codey Fischer

Codey Fischer

October 13, 2026

5  out of  5
rating by Codey Fischer
"Very helpful in getting an insurance quote for new my home and they also called to wish me a happy birthday. Great group of people!"
We responded:
"Codey, thank you for taking the time to leave us a review! I'm happy to hear that we could assist you with your insurance quote and that our birthday call added a nice touch. We appreciate your kind words about our team. Feel free to reach out if you need anything else!"
Profile photo of Chase Stringfield

Chase Stringfield

October 6, 2026

5  out of  5
rating by Chase Stringfield
"Alexis, Thank you for helping me out!"
We responded:
"Chase, thank you for taking the time to leave us a review! I'm glad Alexis was able to assist you. We're always here if you need anything else!"
Profile photo of Chelsea Odom

Chelsea Odom

October 2, 2026

5  out of  5
rating by Chelsea Odom
"Lakin was great to deal with and helped me out so much! I would recommend her and BJ Jordans office to anyone needing a reliable and helpful team for their insurance needs. Thanks again yall!"
We responded:
"Chelsea, thank you for taking the time to leave us a review! I'm happy to hear that Lakin was able to assist you and that you found our team reliable and helpful. We truly appreciate your recommendation and support. Feel free to reach out if you need anything else!"
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Tim B

September 17, 2026

5  out of  5
rating by Tim B
"Alexis was awesome to work with"
We responded:
"Tim, thank you for taking the time to leave us a review! I'm glad you had a great experience working with our team. Let us know if we can help with anything else!"
Profile photo of Mark Whyte

Mark Whyte

September 11, 2026

5  out of  5
rating by Mark Whyte
"Savannah was a pleasure to work with. She was very professional and provided quotes for auto insurance promptly. I highly recommend working with the BJ Jordan Agency."
We responded:
"Thank you, Mark! I'm happy to hear that Savannah made your experience with us a positive one and that you found her professionalism and prompt service helpful. We appreciate your recommendation and are here if you need anything else!"
Profile photo of Tracy Pressley

Tracy Pressley

September 11, 2026

5  out of  5
rating by Tracy Pressley
"I spoke with Alexis, and she was quick, very informative, and friendly. She handled the situation with excellence."
We responded:
"Thank you, Tracy! I'm glad to hear that you received quick, informative, and friendly service. We strive to handle every situation with excellence. Don't hesitate to reach out if you need anything!"
Profile photo of Marr Buck

Marr Buck

September 10, 2026

5  out of  5
rating by Marr Buck
"Claims are handled quickly and staff is always very friendly"
We responded:
"Marr, thank you for taking the time to leave us a review! I'm happy to hear that our team has been friendly and efficient in handling your claims. We're always here to help if anything comes up!"
Profile photo of CBE Burton

CBE Burton

September 10, 2026

5  out of  5
rating by CBE Burton
"I enjoyed talking with Alexis today. She was so very helpful. She took a lot of time and researched several questions I had. I had asked about them before and had ask for a return call. She did not put me on hold, she immediately check into everything I needed and quickly found all the information. I will definitely be asking for her in the future."
We responded:
"Thank you for taking the time to leave us a review! I'm happy to hear that Alexis was able to assist you so effectively and provide the information you needed. We’re proud to have her on our team. Let us know if we can help with anything else!"
Profile photo of Johnny Nellons

Johnny Nellons

September 3, 2026

5  out of  5
rating by Johnny Nellons
"I'm satisfied with my agency, good service, good people. Alexis helped me get my accounts payments taken care of very professional, today."
We responded:
"Thank you, Johnny! I'm happy to hear you're satisfied with our service and team. Alexis is indeed a great asset, and I'm glad she could assist you with your account payments. We're always here to help if you need anything else!"
Profile photo of John Welch

John Welch

August 31, 2026

5  out of  5
rating by John Welch
"Always pleasant and helpful."
We responded:
"John, I'm happy to hear that you've found our team pleasant and helpful. We're always here to assist you with your insurance needs. We appreciate your support!"
Profile photo of tony Baldwin

tony Baldwin

August 28, 2026

5  out of  5
rating by tony Baldwin
"She was very polite and answered all of my questions"
We responded:
"Thank you, Tony! I'm happy to hear that you had a positive experience and that all your questions were answered. We're here to help, so feel free to reach out if you need anything else!"
Profile photo of Connie Hayes

Connie Hayes

August 27, 2026

5  out of  5
rating by Connie Hayes
"Customer Service was great"
We responded:
"Connie, thank you for taking the time to leave us a review! I'm happy to hear that you had a great experience with our customer service. We're here to make things easy for you. Let us know if we can help with anything else!"
Profile photo of Olivia Banks

Olivia Banks

August 27, 2026

5  out of  5
rating by Olivia Banks
"Lakin was very helpful in the process of me bundling my Home & Car insurance. Very informative, fast responding, and caring of you needs."
We responded:
"Thank you for your review, Olivia! I’m glad Lakin made the process smooth and kept you informed along the way. Feel free to reach out if you need anything else!"
Profile photo of Candace Patrick

Candace Patrick

August 26, 2026

5  out of  5
rating by Candace Patrick
"Lakin Shepard was kind, patient, knowledgeable, and genuinely made me feel like she cared about helping me; not just selling me insurance. She took the time to answer my questions and made the entire process easy and stress-free. Exceptional customer service is hard to find, and she truly exceeded my expectations. I’m so grateful for her help ❤️"
We responded:
"Thank you, Candace! I'm really happy to hear that Lakin made your experience so positive and stress-free. We strive to provide exceptional service, and it's wonderful to know she exceeded your expectations. We're grateful for your feedback and support. Feel free to reach out if you need anything else!"